Purpose & Overall Relevance for the Organization:
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-Provide on-site support for Market Korea HR and employees, facilitating the entire onboarding to offboarding process.
-Collaborate with the GBS H2R Dalian team to ensure seamless end-to-end execution of HR process.
-Drive continuous improvement and change management together with Dalian Team.
-Ensure compliance with local policy and labor law requirement (e.g. Korea Title, Union List, leave & OT management, etc)
-Liaise with government authorities, agencies, and other external parties to provide necessary data and information support (e.g., internal/external audits, government surveys).
-Handle other ad-hoc requests as per business needs.
-Support local employees to solve HR related queries.
Key responsibilities:
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-Facilitate the onboarding to offboarding process.
-Handle ad hoc queries efficiently.
-Serve as the main contact for Korea Title, Union member list, Org Chart, Employee Discount.
-Collect and dispatch documents. Follow up on chop and authorized signatures.
-Liaise among local HR, GBS HR, and employees to ensure smooth communication and prompt resolution of requests.
-Proactively identify process improvements to enhance employee satisfaction and efficiency.
-Escalate process risks and updates to the team leader promptly.
-Ensure timely and accurate daily operations.
-Ensure operational compliance with legal requirements and internal policies.
Key Relationships:
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-GBS H2R Dalian Team
-Local HR team
-TA, Rewards, IT, Workplace, Finance, Controlling, Legal, Auditors, Government Authorities.
-External service providers and partners
Knowledge, Skills and Abilities
:
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-Excellent knowledge of MS Office applications.
-Experience with HR core system, ideally SuccessFactors.
-Subject matter expertise in HR administration processes.
-Strong service mindset, people focused and self-motivated.
-Good team player with strong communication and interpersonal skills
-Detail-oriented and well organized.
Requisite Education and Experience:
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-Minimum of 3 years of relevant work experience in a similar role within a multi-national company.
-Undergraduate degree or equivalent professional experience.
-In-depth knowledge of country-specific HR business needs, company policies, local regulations, and HR regulations.
-Proficiency in both Korean and English.
-Proficiency in Mandarin Chinese is a plus.
